About Chesapeake Pet Resort & Day Spa

Chesapeake Pet Resort & Day Spa was created by the current owner who had a dream of establishing a pet care facility in a rural area, with lots of home-like comforts and attention.  While researching several sites in different regions, Susan focused on developing a facility where pets would be well cared for beyond traditional facilities of the past, and where their owners would feel comfortable and relaxed about the care of their pets. By raising the bar in what customers had come to expect for pet care facilities, Susan was inspired to create an “above and beyond“ pet lodging experience with a home-style atmosphere. Susan realized that attention to details and a clean and safe environment for pets was essential.  Chesapeake Pet Resort & Day Spa set high goals and standards from the beginning to allow customers to expect more from their pet care providers, including clean facilities, pet interaction and exercise, unannounced facility tours, and professional, educated and trained staff.  Having chosen the current site, formerly known as "Hollywood Kennels," Susan got to work in transforming the property, buildings, and grounds to the current operation.  Below are a few of our archive photos of the property's transformation since 2002.

Photo History

 Above: Our Main Office and exterior front of main pet building and grounds as it appears today (2010)

Above: Susan with her brother Bill on the day our sign was installed in November of 2003! An exciting day for the Pet Resort!

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Below: Photos of the property as Susan first discovered the location in 2001, and later photos during the major renovations that occurred to make the house liveable and the pet buildings suitable for pets.  Her family thought she was nuts to take on such a project alone, but we've come a long way, "with a little help from our friends" and lots of contractors. 

As word got around about our clean and friendly facility, the business rapidly flourished beyond any planned or imagined expectations! The expression too much business too soon was a concept we quickly worked to grapple with by adding more staff and expediting some of the renovations. Some of the major upgrades included new furnaces for both buildings, the addition of central air for both buildings, addition of fenced play yards for dogs to run, replacement of windows, replacement of all original fencing, construction of a new and safer driveway, replacement of all the roofs on all buildings, and lots of painting and yard work.  Significant electrical, plumbing, and construction upgrades were also completed, and still ongoing, to bring the facility up to par. The last two pictures below are of our very first furry customers for Thanksgiving of 2003, some of which still board with us to this day!

Professional Affiliations

Pet Care Services Association (PCSA), 2001-2011

 

Previously known as the American Boarding Kennels Association, the PCSA was our primary and leading Professional Association for many years.  In early 2011 the PCSA redirected their focus with a plan to reorganize as a new Association.  We are currently researching other assiciations that will best serve our premium level of standards and care that our customers and staff have been accustomed to for pet care education, well-being, and training.

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Member, Pet Sitters International (PSI)

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St. Mary’s County Chamber of Commerce

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Certifications

Chesapeake Pet Resort & Day Spa sponsors staff in certification programs through the Pet Care Services Association and the Red Cross Pet First Aid Certification programs, including:

• Certified Pet Care Technicians, PCSA
• Certified Advanced Pet Care Technicians, PCSA
• Certified Red Cross Technicians in Pet First Aid & CPR
• Certified Professional Groomers